Terms of Service for Astra Music Group

Introduction

Welcome to Astra Music Group ("we," "our," "us"). These Terms of Service ("Terms") govern your access to and use of our website, astramg.com (the "Site"), including but not limited to our webstore ("Webstore"), any related services, and the purchase of products. By using the Site or making a purchase, you agree to these Terms. If you do not agree, please refrain from using the Site.

1. Eligibility

To use the Site or make purchases, you must be at least 18 years old or have parental/guardian consent. By accessing our Site, you represent and warrant that you meet these eligibility requirements.

2. Use of the Site

You agree to use the Site only for lawful purposes and in a manner consistent with these Terms and applicable laws. Prohibited activities include, but are not limited to:

Reselling or unauthorized distribution of Astra Music Group products.
Interfering with the operation of the Site.
Attempting to access unauthorized areas or data.

3. Purchases and Payment

All purchases made on the Webstore are subject to product availability and acceptance of your order. Payment methods accepted include major credit cards, PayPal, and other options displayed at checkout. By providing payment information, you confirm that you are authorized to use the payment method.

Prices are displayed in USD unless otherwise specified. Taxes and shipping fees will be calculated at checkout and added to your total.

4. Shipping Policy

Orders are processed within 1-3 business days, excluding weekends and holidays. Delivery times vary based on your location and chosen shipping method. Astra Music Group is not responsible for delays caused by carriers or customs processing.

5. Return and Refund Policy

We want you to be satisfied with your purchase. Please review the following return and refund guidelines:

Eligibility for Returns: Returns are accepted within 30 days of delivery for items in their original condition and packaging. Final sale items and digital products are non-returnable.
Process for Returns: To initiate a return, contact us at support@astramg.com with your order number and reason for return. Once approved, you will receive a return shipping label.
Refunds: Refunds will be issued to the original payment method within 7-10 business days of receiving the returned item. Original shipping fees are non-refundable.
Exchanges: We only replace defective or damaged items. If you need an exchange, contact us with details.

6. Privacy Policy

Your privacy is important to us. We collect and process personal information in accordance with our Privacy Policy, which outlines:

Information We Collect: Name, email, shipping address, payment details, and other relevant data.
Usage of Information: For order fulfillment, customer support, marketing (with consent), and improving our services.
Third-Party Sharing: Limited to service providers such as payment processors and shipping carriers.
Your Rights: Access, update, or request deletion of your data.

By using our Site, you consent to these practices.

7. Compliance with Google Merchant Center Terms

We comply with Google’s Merchant Center Terms of Service. Products listed in our Webstore adhere to the following guidelines:

Accurate and transparent descriptions, pricing, and policies.
No prohibited products, including counterfeit or restricted items.
Easy access to contact details and customer support.

8. Intellectual Property

All content on the Site, including text, images, logos, and software, is the property of Astra Music Group or its licensors. Unauthorized use, reproduction, or distribution of this content is prohibited.

9. Limitation of Liability

To the extent permitted by law, Astra Music Group shall not be liable for any indirect, incidental, or consequential damages arising from the use of the Site or purchase of products.

10. Indemnification

You agree to indemnify and hold harmless Astra Music Group from any claims, damages, or expenses arising out of your violation of these Terms or misuse of the Site.

11. Governing Law

These Terms are governed by the laws of the State of [Your State], without regard to conflict of law principles. Any disputes shall be resolved exclusively in the courts of [Your State].

12. Changes to Terms

We reserve the right to update these Terms at any time. Changes will be effective immediately upon posting to the Site. Your continued use of the Site constitutes acceptance of the updated Terms.

13. Contact Us

For questions or concerns, please contact us:

Email: support@astramg.com
Address: [Insert Company Address Here]

Thank you for choosing Astra Music Group!

Terms of Service for Astra Music Group

Introduction

1. Eligibility

To use the Site or make purchases, you must be at least 18 years old or have parental/guardian consent. By accessing our Site, you represent and warrant that you meet these eligibility requirements.

2. Use of the Site

You agree to use the Site only for lawful purposes and in a manner consistent with these Terms and applicable laws. Prohibited activities include, but are not limited to:

Reselling or unauthorized distribution of Astra Music Group products.

Interfering with the operation of the Site.

Attempting to access unauthorized areas or data.

3. Purchases and Payment

All purchases made on the Webstore are subject to product availability and acceptance of your order. Payment methods accepted include major credit cards, PayPal, and other options displayed at checkout. By providing payment information, you confirm that you are authorized to use the payment method.

Prices are displayed in USD unless otherwise specified. Taxes and shipping fees will be calculated at checkout and added to your total.

4. Shipping Policy

Orders are processed within 1-3 business days, excluding weekends and holidays. Delivery times vary based on your location and chosen shipping method. Astra Music Group is not responsible for delays caused by carriers or customs processing.

5. Return and Refund Policy

We want you to be satisfied with your purchase. Please review the following return and refund guidelines:

Eligibility for Returns: Returns are accepted within 30 days of delivery for items in their original condition and packaging. Final sale items and digital products are non-returnable.

Process for Returns: To initiate a return, contact us at support@astramg.com with your order number and reason for return. Once approved, you will receive a return shipping label.

Refunds: Refunds will be issued to the original payment method within 7-10 business days of receiving the returned item. Original shipping fees are non-refundable.

Exchanges: We only replace defective or damaged items. If you need an exchange, contact us with details.

6. Privacy Policy

Your privacy is important to us. We collect and process personal information in accordance with our Privacy Policy, which outlines:

Information We Collect: Name, email, shipping address, payment details, and other relevant data.

Usage of Information: For order fulfillment, customer support, marketing (with consent), and improving our services.

Third-Party Sharing: Limited to service providers such as payment processors and shipping carriers.

Your Rights: Access, update, or request deletion of your data.

By using our Site, you consent to these practices.

7. Compliance with Google Merchant Center Terms

We comply with Google’s Merchant Center Terms of Service. Products listed in our Webstore adhere to the following guidelines:

Accurate and transparent descriptions, pricing, and policies.

No prohibited products, including counterfeit or restricted items.

Easy access to contact details and customer support.

8. Intellectual Property

All content on the Site, including text, images, logos, and software, is the property of Astra Music Group or its licensors. Unauthorized use, reproduction, or distribution of this content is prohibited.

9. Limitation of Liability

To the extent permitted by law, Astra Music Group shall not be liable for any indirect, incidental, or consequential damages arising from the use of the Site or purchase of products.

10. Indemnification

You agree to indemnify and hold harmless Astra Music Group from any claims, damages, or expenses arising out of your violation of these Terms or misuse of the Site.

11. Governing Law

These Terms are governed by the laws of the State of [Your State], without regard to conflict of law principles. Any disputes shall be resolved exclusively in the courts of [Your State].

12. Changes to Terms

We reserve the right to update these Terms at any time. Changes will be effective immediately upon posting to the Site. Your continued use of the Site constitutes acceptance of the updated Terms.

13. Contact Us

For questions or concerns, please contact us:

Email: support@astramg.com

Address: [Insert Company Address Here]

Thank you for choosing Astra Music Group!